Billing

Billing lives on Administration, in the Billing card. Only an Administrator can change it.

Your billing information

Before you subscribe, save an address, phone number, and billing email, then click Save billing info. We use this for invoices and payment messages.

Trial mode

A new organization starts in Trial mode. You can keep a small number of contacts (usually 5), use every feature, and you don’t need a credit card.

Subscribing

Once that billing information is saved, you can Subscribe annually or Subscribe monthly. You’ll see the exact price per contact before you continue. Messaging stays unlimited, and there’s no contract.

Changing how many contacts you can keep

Use the contact limit controls when you need more room—or less.

Raising the limit may ask you to pay for the extra contacts. Lowering it takes effect at your next renewal. If you started checkout and didn’t finish, you may see Pending seat upgrade and Cancel pending upgrade.

Managing the plan

Manage subscription is where you update the card on file, look at invoices, or cancel. If you cancel, you keep access until the end of the period you already paid for.

Invoices

Invoices and Payments lists dates, amounts, and whether something is still due. Open View or PDF to read an invoice. Use Pay / Update if a payment needs attention.